TERMS OF SERVICE
Customer Service
Please direct all questions and inquiries to: info@thecollectiverepublic.com. Please note that our general business hours are Monday–Saturday, 9am–6pm EST when awaiting a response.
Domestic Orders (International orders are final sale):
Exchanges Only:
All Exchanges must be shipped to the following address:
The Collective Republic Exchanges
Order #: __________ (your order number goes here)
10098 Burnside Ct. Suite 100
Grand Blanc, MI 48439
• Exchange Item/items using the process below.
• Contact Customer Service at info@thecollectiverepublic.com and reference your original order number.
• Place a new order online for the correct items you would like to exchange. Once you have completed the new order, email info@thecollectiverepublic.com with your new order number. We will credit the shipping costs back to your account. Once the returning package has arrived at our fulfillment center a refund will be processed for your first order.
• Ship your package using a trackable, insured shipping method, as we cannot accept responsibility for packages we do not ship. Please keep tracking details for your records.
• You will receive an email once your exchange has been processed. Please allow 7-10 business days from the time we receive your exchange for it to be processed.
• Merchandise must be exchanged within 15 days and have all tags attached.
• Merchandise must not be worn, altered, or washed. Items that are not in saleable condition will be returned back to you and not refunded.
• Please note original shipping charges are Not Refundable.
Non-Exchangeable:
• All Items purchased on sale, accessories, and beauty items are FINAL SALE.
Privacy Policy
We will not sell, share or trade any information you supply to us with a third party either from transactions on this website or signing up for our guest list.
Copyright 2014, All Rights Reserved. The content of this site and items pictured are copyrighted under the United States copyright laws and is the property of The Collective Republic, LLC.